We understand that you may have questions about the Linux Handbook membership. We are going to answer most of the frequently asked questions here. If you have more questions, feel free to contact us.
What is the difference between Free and Paid/Pro membership?
With the free membership, you get access to the regular Linux and DevOps newsletter. You can also interact with us and other readers via comments if you are a member. Occasionally, we create articles and tutorials for free and paid members, and you get access to them as a free member.
As a Pro member, you get access to our exclusive learning material. It includes Pro members only tutorials, free e-books (we have 4 e-books so far), video courses (in progress), custom scripts and cheatsheets.
How to access the Pro member resource?
All downloadable LHB Pro member resources are available on this page. This Pro Resources page is visible on the top menu all the time. You log in to the website, access the page and download the content.
What is my account password? How do I reset it?
There is no password for your account on Linux Handbook for both free and Pro members. We don't store it. This is a new security trend these days, and we are trendy people :)
Your email is the gateway to accessing your account. When you want to log in, request a login link with your email. You will be logged in on that device for a couple of weeks or until you clear your browser cookie.
How much does the Pro membership cost?
You can opt for the annual membership for $50 per year. We call it sudo membership because you are in the 'super user' group now.
Can I pay via PayPal?
The built-in payment system only uses Stripe at the moment. However, if you wish to use PayPal, there is an alternate manual way. Please contact us, and we'll share the details of our PayPal account and when the payment is processed, we'll enable the membership for you.
Since it is a manual process, the PayPal option is only available for the annual membership.
Is there a trial period?
No, there is no trial period. If you are in doubt, go for the monthly payment option.
Can I get a refund?
No. We have no way of tracking if a member downloaded the premium content and then asked for a refund. This puts us in a spot. This is why there are no refunds.
The pricing is high, can you reduce it?
No. Our pricing is a lot less than what other publishers charge.
After the payment gateway charges and VAT like taxes, we lose around 25% of your payment. Moreover, we have to pay 25% income tax on the profit. So, we are not pocketing a lot of money here.
Why should I get the membership anyway?
For a number of reasons:
- Free membership allows to leave a comment, access content for free members and newsletter.
- Pro membership gets you exclusive e-books written by our team and partners for free.
- Pro members also get free access to videos and courses (coming soon).
- We don't run privacy invasive ads. We don't use Google Analytics or Facebook Pixels to track you. With your support, we'll keep maintaining this as an ethical portal. That is important today where everyone is after your data.
How do I get a profile picture?
The profile picture is taken from your Gravatar account. If you do not have one, you may get it on their official website.
How do I cancel my pro membership?
When logged in, you can access your account page. Here, you have the option to change your subscription. You can cancel the subscription from here.
If you still face difficulties, just send us a message from the same email id as your account requesting cancellation. We'll do it manually for you.
How do I delete my account (as a free or pro member)?
Just send us a message from your email is used for the account on Linux Handbook. We'll delete your data from the server forever.
Any other question? Leave us a message :)